WE SET THE RULES
1. We are a private company, and we do not receive any subsidies from any government. As a result, we set our own rules within our own operations, and ultimately, we interact with whomever we choose.
2. Receiving products or services from us is a privilege, not a right.
3. Using this web site seeking and receiving any of our services or products is conditional on you understanding and agreeing to our rules.
JURISDICTION
4. Any dispute between a member of Skjǫldrinn and us is to be settled by hólmganga under our own terms. Any dispute between a member of the public and us is to be settled by Norwegian courts, in application of Norwegian law.
PERSONAL INFORMATION
5. The personal information you either voluntarily provide or is normally made available to us through open source may be checked against various intelligence databases, internal or external, in various countries, for risk assessment purposes, and to decide whether we are willing to provide you services or products. In the event we see you as a threat or a risk, we may gather and store more information about you, from any source or through any method we deem necessary under the circumstances and at our sole discretion, with or without your knowledge or consent, and use such information to protect ourselves and our own as required.
6. All information about you is encrypted and stored in Ísland (Iceland), Nóregr (Norway) and Sviss (Switzerland). We do not share information about you with any third party, unless you have been identified as a threat or security risk. For additional privacy and security, all our email communications are secure if your use Proton Mail, and we also provide other secure methods of communication. In which case, data is not only stored encrypted in Switzerland, but also typically destroyed within a few days. See our contact page for secure communication information.
MONEY
7. All prices are listed and charged in NOK (Norwegian Kroner abbreviated as kr.) Approximate prices are also listed in USD (U.S. dollars abbreviated $) solely for information purposes, as exchange rates will fluctuate.
8. We also accept country-specific payments. (A) United States: Zelle payments, as well as payments to our Bank of America account. (B) Canada: Interac Email Transfer payments, as well as payments to our Canadian Imperial Bank of Commerce account. (C) Norway: Vipps payments to #532017, as well as payments to our DNB account.
9. Some sales tax(es) may apply depending on your location and what you are spending your money on. Which tax may be charged, at what rate, and on what product, is so complex in international operations with a wide range of products that we cannot reasonably provide details on here. So, if a tax applies, you should see it pop up when you check out. If you don’t see it, a tax may still apply, but in that case, we will just absorb it.
Refunds and Cancellations
10. We do not issue refunds, unless it is our error, because once a transaction is completed, the payment processor will not refund us any processing fees. Instead, we may issue credits in some circumstances, as follows: (A) Courses, training programs, services, digital products, gift cards, and custom-made tools and products: No cancellations and no credit. (B) Other products: May be returned, at your expense, subject to pre-approval, for a credit (less shipping charges). (C) Duplicate transactions, transactions in error, incorrect products: Credit for future use. (Angreskjema ved kjøp av varer og tjenester som ikke er finansielle tjenester)
COUNTRY OF ORIGIN
11. Everything we sell is either made in Norway, Iceland, the Faroe Islands, Sweden, Finland, the United States or Canada. Ingredients and materials used in our products are from Norway, Iceland, the Faroe Islands, Sweden, Finland, Canada, Greenland, and the United States.
MANUFACTURING
12. Products are hand-made in small batches and without a production line in remote facilities, often off the grid, following ancestral traditions. As a result, it may takes up to 12 weeks for stocks to reach civilization and thus to be replinished, or for orders to ship.
Shipping
13. We normally ship everything we sell worldwide, including APO and FPO addresses, as long as postal service is in place.
14. Depending on destination country, and to comply with local taxation laws, orders may be shipped from Norway, the United States or Canada.
15. We shall not replace orders that we have shipped but that are not received by recipient for any reason (including but not limited to loss, theft, failure to pay applicable taxes and duties, failure to pick up or incorrect name or address) unless recipient has subscribed to Annual Shipping Insurance.
Delivery Times
16. Products are hand-made in small batches and without a production line in remote facilities, often off the grid, following ancestral traditions. We are also facing exceptionally high demand for our products. As a result, it may takes up to 12 weeks for stocks to reach civilization using our own methods of transportation, and consequently for orders to ship. Once an order is shipped, we do not control delivery times, and depending on the product and your selected method of shipping, it may then take between a few days (Tracked Air) and a few weeks (surface) for the package to reach you. Please refer to notices for current production/shipping status.
17. These processing times do not affect online courses and digital products, which are delivered within a week, and usually within 24 hours.
TAXES AND DUTY
18. Shipments to any country outside of Norway may be subjected to VAT and duty on receipt, as assessed by your country's custom authorities. You are responsible for such costs.
DISCOUNTS
19. If you are (or were) an Active Duty member of any armed forces in the world, with the exception of Canada, you get a 15% discount. Use Discount Code: JOMSVIKINGAR.
20. Members of Forn Siðr get a 10% discount. Contact Forn Siðr for discount code.
21. Those assigned to a Hirðmenn Hirð (unit) get a 20% discount. Contact your Unit Leader for discount code.
22. Members of ÚLFASIÐR get a 25% discount. Contact your assigned Úlfheðinn for discount code.
23. Discounts are non-cumulative, do not apply to dependents, and never did to þrælar. Discounts only apply to products and services we sell directly on our sites and do not apply to third party sites or products.
COMMUNICATIONS
23. Corporate and Private clients may communicate with us at their discretion and as per information provided on our Contact page, or otherwise privately provided to them by their personal point of contact.
24. We do not respond to any communication that is anonymous and does not specifically include the full legal name, contact information as well as business or corporate affiliation and registration (as applicable) of sender, or which promotes or otherwise supports, through its format or content, ideology incompatible with our spiritual and religious beliefs.
25. We do not respond to any legal notices or communications via email or other electronic means, outside of Digipost (BJØRNSEN.NORDISK#VTCQ).
ARTIFICIAL INTELLIGENCE
26. We do not use AI for any materials, visuals, graphics, photographs, texts, course content, or processes at any level whatsoever within our organization. All operations are indeed based on the input and participation of live individuals exclusively.
MEDIA
27. We do not respond to media requests, publications, or broadcast, except through the courts at our discretion.
Additional Terms
28. Additional terms not specified on this page may apply as per rules located at https://askunnr.no/rules.
Updated 29 November 2023