All prices are listed and charged in NOK (Norwegian Kroner abbreviated as kr.) Approximate prices are also listed in USD (U.S. dollars abbreviated $) solely for information purposes, as exchange rates will fluctuate.
COUNTRY OF ORIGIN
Everything we sell is either made in Norway, Iceland, the Faroe Islands, Sweden, Finland, the United States or Canada. Ingredients and materials used in our products are from Norway, Iceland, the Faroe Islands, Sweden, Finland, Canada, Greenland, and the United States.
Orders may be shipped from Norway, Canada, or the United States.
We normally ship everything we sell worldwide, including APO and FPO addresses. There are, however, exceptions, and we do not ship some items to certain countries (note the list is subject to change on a regular basis): (A) Malmö, Sweden: We do not ship any item due to UPS and Postnord no longer delivering packages in several areas due to security issues. (B) North Korea: We do not ship any item. (C) Iran: We do not ship any item.
In order to keep shipping costs to a minimum, we either ship by airmail, or for heavier stuff such as soaps, by surface mail. Such services usually do not include a tracking number and delivery times typically vary between 1 and 4 weeks for airmail, and up to 12 weeks for surface mail. Shipping is either from Norway or Canada.
We don't ship stuff on our own skeiðar (long ships). We use instead third party postal services, and ship by air or surface, depending on items and country of destination for the basic flat fee shipping option. This service does not provide a tracking number. This means we have no control whatsoever over how long it takes for the postal services of your country, or our owns for that matter, to get anything to you. Delivery may therefore take anytime between a few days and up to 12 weeks.
You have the option to select an alternate faster shipping option during check out that will provide you a tracking number.
TAXES AND DUTY
Vast majority of shipments are not subjected to taxes and duties in country of destination due to various considerations, including but not limited to international and EEA free trade agreements. However, in the rare occasions duties and taxes are assessed by your country's custom authorities, you are responsible for such costs.
Made-to-order items may take between 4 and 12 weeks for shipping. You will receive a email once the order has shipped.
MONEY BACK GUARANTEE
We want you to be happy with our stuff. If you are not happy, just return the products within 30 days, for a full refund, including shipping cost.
Of course, you remain responsible for the cost of shipping the products back to us, but this is only reasonable.